Privacy Policy

 

Privacy Policy
Last Updated: March 3, 2025

This Privacy Policy describes how Philosophie, Inc. (“Philosophie”, “we”, “us”, or “our”) collects, uses, stores, and discloses your information in connection with your use of our websites, mobile applications, products, services, communications, or other interactions (collectively, the “Service”). By using the Service, you consent to the practices described herein.

1. Collection of Information

1.1 Information You Provide

We collect personal information you voluntarily provide when you:

  • Create an account, make a purchase, subscribe to newsletters, or contact us.
  • Provide details such as your name, email address, phone number, postal address, and other contact information.
  • Submit transaction details, gift recipient information, or participate in surveys, contests, or promotions.
  • Communicate with us through email, SMS, or other channels.

1.2 Information Collected Automatically

When you use our website, we automatically collect certain information, including:

  • Log Data: Your IP address, browser type, operating system, referral URLs, access times, pages viewed, and interactions with our Service.
  • Mobile Device Information: Device model, operating system version, unique device identifiers, and mobile network data.
  • Usage Information: Details about your browsing behavior, product preferences, and engagement with our marketing communications.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to enhance your experience and analyze trends. For more information, please see Section 6 below.

2. Use of Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our website and products.
  • Process your orders, manage your account, and send related communications such as order confirmations and updates.
  • Deliver personalized marketing and advertising communications via email and SMS.
    Please Note: All email addresses and mobile numbers are used solely for transactional and marketing purposes, and you may opt out at any time.
  • Analyze usage trends and monitor the effectiveness of our advertising efforts.
  • Detect, investigate, and prevent fraudulent or unauthorized activities and comply with legal obligations.

Important: We do not engage in location tracking or collect geolocation data.

3. Communications

  • Email Communications: Your email address is used to send order confirmations, service updates, and marketing messages. You may unsubscribe from marketing emails at any time using the unsubscribe link provided in our emails.
  • SMS Communications: If you provide your mobile number, it is used exclusively to send transactional messages, promotional updates, and marketing communications. You can opt out of SMS communications at any time by following the instructions included in our messages.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors (such as payment processors, shipping providers, and marketing platforms) who assist us in operating our Service. These providers are contractually obligated to maintain the confidentiality and security of your information and use it solely for the purposes of providing services to us.
  • Legal and Regulatory Requirements: When disclosure is required by law, regulation, or legal process; or to protect our rights, property, and safety or that of our users or the public.
  • Business Transfers: In connection with any merger, acquisition, or sale of assets, provided that the recipient agrees to uphold the privacy commitments described in this Policy.
  • Aggregated or Anonymized Data: We may share aggregated or de-identified data that cannot reasonably be used to identify you.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access and Correction: The right to request access to and correction of your personal data.
  • Deletion: The right to request deletion of your personal information, subject to certain exceptions.
  • Opt-Out of Marketing: The right to opt out of receiving promotional communications via email or SMS.
  • California Residents: Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to request details about our data practices and to ask that we do not sell your personal information. For your information, we do not sell any personal data.

To exercise these rights, please contact us using the information provided in Section 11.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your user experience.
  • Analyze website usage and improve our Service.
  • Deliver targeted advertising and measure the performance of our marketing campaigns.

You may control cookies through your browser settings; however, disabling cookies might affect the functionality of our Service.

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to secure your data, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 16. If you believe that we have inadvertently collected personal data from a child, please contact us immediately so that we can take appropriate measures.

9. Compliance with United States Federal and State Laws

We are committed to complying with all applicable United States federal and state privacy laws, including:

  • Federal Laws: We adhere to all relevant U.S. federal data protection and privacy requirements.
  • State Laws: For example, California residents have additional rights under the CCPA and CPRA, which include the right to access, correct, delete, and restrict the processing of personal data, as well as the right to opt out of the sale of personal information.
    If you have any questions about your rights under these laws, please refer to Section 11 for our contact information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. When changes are made:

  • We will update the “Last Updated” date at the top of this Policy.
  • We may notify you via email, a notice on our Service, or both. Your continued use of the Service after any changes constitutes your acceptance of the revised Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@philosophiesuperfoods.com

Mailing Address:
Philosophie, Inc.
Attn: Data Privacy Manager
10866 Washington Blvd, #909
Culver City, CA 90232